Benefits Specialist II

Remote - The Woodlands, TX

About the Role 

At Questco, the Benefits Specialist II position is a vital role to our organization, as it involves managing and administering our employee benefits programs. The ideal candidate will be a detail-oriented individual with a strong understanding of benefits regulations and procedures.

What You'll Work On

  • Client Relationship Management: Building and maintaining strong relationships with clients and worksite employees, providing expert advice and support.
  • Compliance and Risk Management: Staying updated on regulatory changes and ensuring compliance with relevant laws and standards.
  • Data Management and Analysis: Ensuring data accuracy, generating reports, and conducting audits to identify trends and potential issues.
  • Process Management: Overseeing and optimizing key benefit processes, such as Open Enrollment, claims resolution, and eligibility verification.
  • Benefits Expertise: Possessing a deep understanding of benefits regulations, plans, and procedures to effectively guide and assist clients and employees.


Who You Are

  • Bachelor's degree in Human Resources or related field, or equivalent professional experience. 
  • 2+ years of experience in benefits administration or a related role, with a strong understanding of benefit plans and benefits compliance principles and practices. 
  • MS Office Suite experience needed, including MS Excel. 
  • Proficiency in HRIS systems, particularly PrismHR, strongly preferred. 
  • Prior PEO experience preferred, preferably in Benefits.  
  • Excellent communication and customer service skills, with a focus on building and maintaining positive client relationships. 
  • Strong analytical and problem-solving abilities, with a keen eye for detail.

 

Building Careers at Questco - Explore Our Benefits  

  • We offer the opportunity for career growth and advancement, including the company’s financial commitment to Educational Assistance for degree programs, professional development, and achieving/maintaining professional certifications.
  • Compensation at Questco is competitive, based on years of experience, certifications, system, and industry expertise, and offers a remote work stipend, annual bonus potential, and opportunity for annual merit-based pay increases.
  • Access to benefits is available the first day of the month following the start date, including your choice of major medical plans, as well as options for dental, vision, critical illness, accident, additional supplemental life insurance.
  • Questco provides company-paid life insurance, STD/LTD, EAP/Wellness Program, and a 4% employer match on 401k which is immediately vested.
  • Work life balance is important, so we have a generous PTO program and paid holidays including a Birthday Holiday and Volunteer Day each year.

 

Questco is a Winning Brand

The Questco team works together collaboratively to care for our clients and each other.  Recognized as a Certified Professional Employer Organization (CPEO), providing outsourced payroll, HR, benefits administration, and risk/safety consulting services to our clients nationwide.  We are an established, growing company with an excellent reputation and outstanding client retention for over 30 years, supported by world-class NPS ratings.

 

Our Employee-Centric, Remote-First Culture provides flexibility while optimizing Client Service!  

Questco’s virtual team passionately supports our teammates and clients, all committed to open communication, continuous improvement, and our Core Values.  We cherish the diversity of our team and are united by our shared passion for providing outstanding client experience.   While the majority of our 230+ corporate employees work remotely from their home offices, we have 7 office locations across the United States offering regional service center presence for our clients.

 

Diversity, Equity, Inclusion at Questco

At Questco, we embrace diversity, foster inclusion, and stand firmly against discrimination. We are proud to be an equal opportunity employer that welcomes individuals of all races, colors, religions, gender identities/expressions, national origins, ages, military service eligibility, veteran statuses, sexual orientations, marital statuses, physical or mental abilities, and other protected classes.

 

For more information about us:

JOB CODE: 1000038

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